Amanda Pelc — Building Trust, Technology, and a Business That Feels Human
For Amanda Pelc, business has never been about chasing numbers. It has always been about people. In this episode of Stir, Aginto’s Chris Williams sits down with the co-owner of KCM Technologies to explore what it looks like to grow a technology company rooted in trust, relationships, and genuine connection—while navigating marriage, entrepreneurship, and a rapidly evolving IT landscape.
What begins as a lighthearted conversation quickly becomes a grounded look at what it takes to build a resilient business that serves clients without losing its soul.
From Hospitality to High-Trust Technology
Amanda’s professional journey didn’t start in tech. She spent years working in hospitality and later in administrative and financial environments before life forced an unexpected pivot. After being laid off from a corporate role, her husband Ron—who had been running KCM Technologies since 2003—saw an opportunity rather than a setback.
What began as a six-month trial turned into a decade-long partnership that reshaped the business. Amanda stepped in to handle networking, relationships, and operations while Ron focused on engineering and accountability. The division of roles wasn’t accidental—it was essential.
“I like the human experience,” Amanda explains. Rather than hard selling, she built the business by listening, connecting people, and focusing on long-term relationships instead of short-term wins. That mindset would become a defining strength.
Marriage, Business, and Shared Wins
Running a company as a married couple comes with its own challenges, but Amanda views it as a shared mission rather than a balancing act. Wins and losses belong to both of them. Stress doesn’t stay at the office—it’s processed together.
Their dynamic works because leadership is clearly defined. Ron sets the direction, while Amanda executes in areas where her strengths shine. It’s not about ego or equal control—it’s about trust, clarity, and alignment.
That clarity has allowed the business to grow steadily without fracturing the relationship that underpins it.
Relocating a Business—and Rebuilding a Network
One of the most defining chapters for KCM Technologies came during COVID, when Amanda and Ron decided to relocate from Pennsylvania to Florida. They didn’t just move their lives—they moved their business into a market where they knew almost no one.
The strategy was simple but disciplined: build relationships before expecting results. Amanda leaned into structured networking, committing to consistency and authenticity long before referrals arrived. It took nearly a year before momentum built—but when it did, it lasted.
Rather than chasing every opportunity, Amanda focused on finding the right people. Quality mattered more than quantity. The goal was never volume—it was fit.
Technology with a Human Lens
In an industry often driven by speed, scale, and automation, Amanda brings a human filter to technology decisions. KCM Technologies works primarily with small and mid-sized businesses, many of whom are overlooked by larger IT firms.
Amanda emphasizes return on investment, security, and education rather than fear-based selling. She understands that technology decisions are deeply personal for business owners—especially when they involve sensitive data and infrastructure.
This people-first approach extends internally as well. Growth isn’t about expansion for expansion’s sake. It’s about doing better for existing clients, tightening security, and raising the standard of service without losing accessibility.
Advice for Entrepreneurs Considering the Leap
Amanda’s advice to aspiring business owners is direct: do it—but only if you understand what you’re signing up for. Entrepreneurship isn’t for everyone, and that’s okay. Some people thrive in structured roles. Others are built for uncertainty.
Fear and self-doubt are natural, but they shouldn’t be decision-makers. Clear thinking, logic, and trusted relationships matter more than emotion. Walking away, clearing your head, and coming back with perspective often leads to better outcomes than reacting in the moment.
For Amanda, success isn’t about reaching a finish line. It’s about building something sustainable, meaningful, and worthy of the people who trust you with their business.
<iframe width=”100%” height=”250″ src=”https://www.youtube.com/embed/HgjXgZk01y4?si=aSg6Ak9ezli87kc1″ title=”YouTube video player” frameborder=”0″ allow=”accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share” referrerpolicy=”strict-origin-when-cross-origin” allowfullscreen></iframe>
Amanda Pelc — Building Trust, Technology, and a Business That Feels Human
For Amanda Pelc, business has never been about chasing numbers. It has always been about people. In this episode of Stir, Aginto’s Chris Williams sits down with the co-owner of KCM Technologies to explore what it looks like to grow a technology company rooted in trust, relationships, and genuine connection—while navigating marriage, entrepreneurship, and a rapidly evolving IT landscape.
What begins as a lighthearted conversation quickly becomes a grounded look at what it takes to build a resilient business that serves clients without losing its soul.
From Hospitality to High-Trust Technology
Amanda’s professional journey didn’t start in tech. She spent years working in hospitality and later in administrative and financial environments before life forced an unexpected pivot. After being laid off from a corporate role, her husband Ron—who had been running KCM Technologies since 2003—saw an opportunity rather than a setback.
What began as a six-month trial turned into a decade-long partnership that reshaped the business. Amanda stepped in to handle networking, relationships, and operations while Ron focused on engineering and accountability. The division of roles wasn’t accidental—it was essential.
“I like the human experience,” Amanda explains. Rather than hard selling, she built the business by listening, connecting people, and focusing on long-term relationships instead of short-term wins. That mindset would become a defining strength.
Marriage, Business, and Shared Wins
Running a company as a married couple comes with its own challenges, but Amanda views it as a shared mission rather than a balancing act. Wins and losses belong to both of them. Stress doesn’t stay at the office—it’s processed together.
Their dynamic works because leadership is clearly defined. Ron sets the direction, while Amanda executes in areas where her strengths shine. It’s not about ego or equal control—it’s about trust, clarity, and alignment.
That clarity has allowed the business to grow steadily without fracturing the relationship that underpins it.
Relocating a Business—and Rebuilding a Network
One of the most defining chapters for KCM Technologies came during COVID, when Amanda and Ron decided to relocate from Pennsylvania to Florida. They didn’t just move their lives—they moved their business into a market where they knew almost no one.
The strategy was simple but disciplined: build relationships before expecting results. Amanda leaned into structured networking, committing to consistency and authenticity long before referrals arrived. It took nearly a year before momentum built—but when it did, it lasted.
Rather than chasing every opportunity, Amanda focused on finding the right people. Quality mattered more than quantity. The goal was never volume—it was fit.
Technology with a Human Lens
In an industry often driven by speed, scale, and automation, Amanda brings a human filter to technology decisions. KCM Technologies works primarily with small and mid-sized businesses, many of whom are overlooked by larger IT firms.
Amanda emphasizes return on investment, security, and education rather than fear-based selling. She understands that technology decisions are deeply personal for business owners—especially when they involve sensitive data and infrastructure.
This people-first approach extends internally as well. Growth isn’t about expansion for expansion’s sake. It’s about doing better for existing clients, tightening security, and raising the standard of service without losing accessibility.
Advice for Entrepreneurs Considering the Leap
Amanda’s advice to aspiring business owners is direct: do it—but only if you understand what you’re signing up for. Entrepreneurship isn’t for everyone, and that’s okay. Some people thrive in structured roles. Others are built for uncertainty.
Fear and self-doubt are natural, but they shouldn’t be decision-makers. Clear thinking, logic, and trusted relationships matter more than emotion. Walking away, clearing your head, and coming back with perspective often leads to better outcomes than reacting in the moment.
For Amanda, success isn’t about reaching a finish line. It’s about building something sustainable, meaningful, and worthy of the people who trust you with their business.
← More Stir Episodes
