In this engaging interview, Levi, the founder of Spartan Air, shares his entrepreneurial journey from military service to building a successful air conditioning company. Levi offers insights into what it takes to start a business, the importance of building a strong team, and how focusing on problem-solving rather than just technical skills sets his company apart. This interview provides valuable lessons for entrepreneurs, especially those in service industries, about resilience, leadership, and the power of aligning goals with your team.

From the Marines to Business Owner

Levi’s journey began after returning from military service in the Marines. Unsure of his next steps, he initially considered nutrition but quickly realized that traditional college wasn’t for him. After a conversation with his father, Levi decided to pursue a career in air conditioning. He attended technical school and gained hands-on experience, eventually obtaining his license and starting Spartan Air in 2017. Levi reflects on the difficulties he faced in the early years, including failed partnerships and financial struggles, but emphasizes the importance of perseverance and focusing on long-term goals.

Building Spartan Air

The name Spartan Air was chosen for its association with strength, loyalty, and honor—qualities Levi wanted his business to embody. He explains that the business began with just him, but as the company grew, so did the need for more employees. Today, Spartan Air employs over 28 people, including contractors. Levi discusses the importance of hiring individuals whose personal and professional goals align with the company’s values, noting that a focus on transparency, commitment, respect, and accountability is essential in building a strong team.

The Importance of Problem-Solving

One of the key differentiators for Spartan Air is Levi’s focus on training his team to be problem solvers, not just technicians. He emphasizes that solving customer problems requires effective communication and a thorough understanding of their needs. Levi explains that while technical skills are important, the ability to ask the right questions and offer solutions is what truly sets his company apart. Spartan Air’s focus on customer service is about more than fixing air conditioners—it’s about addressing the customer’s issues in a way that builds trust and long-term relationships.

Challenges of Business Ownership

Levi reflects on the challenges of being a business owner, particularly the mental toll of always feeling responsible. He shares how important it is to take time away from the business to recharge and maintain a healthy mindset, emphasizing that stepping away allows business owners to return with more energy and focus. Levi admits that even after seven years, there are still moments of doubt, but persistence and a clear vision keep him moving forward.

Looking Ahead: Growth and Future Goals

In the next five years, Levi’s goal for Spartan Air is to grow the business to $25 million in revenue. He explains that while the company has all the work it needs, the biggest challenge is finding enough qualified people to handle the workload. To overcome this, Levi is focused on expanding his team with skilled individuals who are aligned with the company’s values. He remains committed to building a culture of problem solvers who provide exceptional service and ensure that Spartan Air continues to thrive.